Returns
At V Shred MD, we prioritize your satisfaction and aim to provide you with high-quality wellness products. If for any reason you are not completely satisfied with your purchase, we offer a straightforward returns process to ensure your experience is as seamless as possible.
To initiate a return, please follow these guidelines:
Eligibility for Returns:
Products must be returned within 30 days of the purchase date. Items should be in their original packaging and condition, unused, and accompanied by a receipt or proof of purchase.
How to Return an Item:
1. Contact our customer service team via email or phone to request a return authorization. Please provide your order number and the reason for the return.
2. Once your return is authorized, you will receive instructions on how to send the item back to us.
3. Pack the item securely in its original packaging, including all accessories and documentation.
4. Ship the package to the address provided in the return instructions. We recommend using a trackable shipping service to ensure your return is received.
Refunds:
Upon receiving and inspecting the returned item, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase. Please allow 5-7 business days for the refund to reflect in your account.
Exchanges:
If you would like to exchange an item for a different product, please follow the return process and place a new order for the desired item. We do not process direct exchanges.
Non-Returnable Items:
Some items may be non-returnable, including opened or used products, or items marked as final sale. Please check the product description for specific return eligibility.
For any questions or concerns regarding our returns policy, feel free to reach out to our customer service team. We are here to assist you and ensure you have a positive experience with our wellness products.